FAQ

Appointments can be booked by calling us directly, sending a text or WhatsApp message, or by using the "Contact Us" form on our website. Please note, we do not accept walk-ins. All services are available by appointment only.

• Arrive with clean skin (no makeup)
• Avoid using retinol or exfoliants 48 hours prior
• Let us know about any allergies or medications

We ask for 24 hours' notice to cancel or reschedule. No-shows or last-minute cancellations will be subject to a fee.

Yes, we offer a complimentary skin consultation to help understand your skin type and concerns before beginning any treatment. We also provide an in-depth, paid consultation option for more comprehensive analysis and planning. The consultation fee can be redeemed when you proceed with your treatment.

We use high-quality, dermatologist-approved skincare products that are cruelty-free and suitable for sensitive skin. Our product range includes trusted brands such as Image Skincare, Pure Fiji, Wild Berry, and Endota Wellness, all carefully selected to support healthy, radiant skin.

Absolutely. We customise each facial to suit your skin type, and we have specific treatments designed for acne-prone or reactive skin.

For optimal skin health, we recommend a facial every 4–6 weeks, but this varies depending on your skin condition and treatment goals.

A chemical peel is a skin treatment that uses a specially formulated solution to exfoliate and remove dead skin cells. This process reveals fresher, smoother, and more radiant skin underneath. Chemical peels can help improve the appearance of:

• Fine lines and wrinkles
• Acne and acne scars
• Uneven skin tone and texture
• Sun damage and pigmentation

We offer different levels of peels (light to deep) tailored to your skin type and concerns. We will assess your skin and recommend the best option for safe and effective results.

The number of chemical peel sessions needed depends on your skin type, concerns, and the type of peel being used. Typically, clients see noticeable improvement after 1–3 sessions, spaced about 4–6 weeks apart. For more stubborn issues like deep acne scars or hyperpigmentation, a series of 4–6 treatments may be recommended for optimal results. We will assess your skin and create a customised treatment plan for you.

Yes! Gift cards are available year-round and can be purchased in the studio or online.

Yes! We offer a curated selection of professional-grade skincare products that you can purchase in-studio or online.

Energy healing is a gentle, non-invasive therapy that works with the body’s natural energy systems to restore balance and promote healing on physical, emotional, and energetic levels. Common techniques include Reiki, chakra balancing, and Sound Healing using   vibrational frequencies from instruments like crystal or metal singing bowls.

When it comes to skin, energy and Sound healing supports holistic wellness by:

• Reducing stress, which is a major trigger for skin issues like acne, eczema, and premature aging
• Improving circulation, lymphatic flow, and energy flow, which can enhance the skin's natural glow and repair processes
• Promoting emotional release, helping you feel more at peace—because calm on the inside often reflects as radiance on the outside
• Stimulating the parasympathetic nervous system, supporting cellular repair, improved circulation, and overall skin rejuvenation.

By addressing the root causes of imbalance, energy healing complements your skincare treatments and supports overall well-being—from the inside out.